FAQs

Delivery

How long does delivery take?

My order hasn't been delivered yet...

How much does delivery cost?

I missed my delivery.

My order arrived damaged.

Payment

What payment methods do you accept?

Is my payment secure?

My payment didn't go through.

Can I pay in other currencies?

Do you do gift receipts?

Returns

What is your Returns Policy?

How do I make a return?

Do you offer phone support?

I've returned my item(s), how do I know that you've received them?

How long will it take to receive my refund?

Our Boxes

Does Lemon Gift Box do subscription boxes?

Can I make a custom box?